Texas Grill Privacy Policy

If you have any questions or comments about this Privacy Statement, they can be directed to in writing to your local store manager.

All visitors to Texas Grill Online and POS services are promised that: Texas Grill will always respect your right to privacy. However, we understand that the Internet is not a secure medium and therefore we have implemented security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.

All data gathered as a result of your visit will be treated as confidential and will not be divulged to a third party without your consent.

If your personal information is on our database and you request that we remove or alter it or you do not wish to receive any promotional material (through SMS text or Email) please inform your local store. We will change or delete this within 72 hours of receiving your request. You can also change this by logging in to your account and going to my details page via our website.

All orders placed online will be confirmed by email. Email and contact numbers are mandatory to place an order on line. If you wish not to give this information you are welcome to order over the phone or visit the store to place an order.

To place an interactive order, enter a competition or take part in an online survey, you will be required to supply contact and personal information. This personal information will remain within Texas Grill and its associated group of companies, Texas Grill, Pizza Pan, Texas Chicken and Waffle.


By submitting personal information you consent to the use of that information as set out below: We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services.

We may use any contact details you have provided to us, including your postal address, telephone number(s) (including your mobile telephone number) and email address to contact you for service related reasons. Remember emails or text messages may contain confidential information and if anyone else has access to your email or telephone number they may be able to view this. If, at any time you want us to stop contacting you via a particular channel you should let us know.

We will request that users who wish to submit personal information are aged 16 years or older or that minors obtain permission from their parents or legal guardians before submitting such information.

Texas Grill does not store any credit card information you may supply, and all transactions are handled in a secure environment. All Texas Grill stores that take card payments are PCI DSS compliant.


Please view our separate Cookie Policy.

For further information on cookies please refer to www.aboutcookies.org This site includes instructions on how to accept or reject cookies and also how to remove them should you wish to do so.


Texas Grill is not responsible for the content or privacy practices of links provided to other services. Texas Grill reserves the right to modify, alter or otherwise update this Privacy Statement at any time and you are therefore encouraged to review it from time to time.

Trademarks and Copyright

All content included on this site, such as text, graphics, button icons, images and software, is the property of Texas Grill and is protected by UK and European copyright laws. The content and software on this site may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.